Battle replay

GPT-5.1 vs o3

tree_0002 · Mac User Guide

GPT-5.1 · Much Better

BOTH

Rounds

4 - 1

Final Score

813,330

Tokens

$8.13

Cost

Round 1

Mode

← Back to battles·View source page·round1/R1_M2_gpt-5.1-search_vs_o3-search_tree_0002.log

Timeline

Arrow keys or j/k move between rounds.

Round 1 of 4

Round Context

Depth 2Width 2Increase width

Logic Chain

Root

Mac User Guide

Step 2

Apple (Singapore)

Question

According to the Apple Consumer Store sales policy for the region where refunds are strictly remitted to a domestic bank account matching the payor, what are the distinct return constraints for ZEISS Optical Inserts compared to products purchased in 'Volume'? Specifically, detail the difference in permissible return locations for 'Prescription' versus 'Readers' inserts, and contrast the return window (days) and restocking fees applicable to these optical accessories versus the specific terms for volume orders (aggregate of more than 4).

Answer length: 200-300 words.

Show hidden checklists

Depth checklist

Target Region: Singapore (identified via the domestic bank account refund clause).
Target Entity Logic: Distinguishing between two sub-types of ZEISS inserts (Prescription vs. Readers) and the conditional 'Volume' category.

Width checklist

ZEISS Prescription Inserts: Cannot be returned to an Apple Store location (must return online/via call).
ZEISS Readers Inserts: Can be returned to an Apple Store location.
ZEISS Return Window: 14 days (Standard Policy).
ZEISS Restocking Fee: None mentioned (Standard Policy implies full refund).
Volume Purchase Definition: Aggregate of more than 4 items.
Volume Return Window: 7 days.
Volume Restocking Fee: 25% per item.
Volume Return Location: Must be returned to the Apple Store where originally purchased.

Examiner rationale

The question uses 'Deep' logic by masking the specific region (Singapore) behind a unique policy detail (domestic bank account refunds). It requires 'Wide' aggregation by forcing the agent to locate and compare three distinct sets of rules (Prescription inserts, Readers inserts, and Volume purchases) scattered across different sections of the text regarding locations, timeframes, and fees.

Judgment

Better

WIDE

Score 0 - 1

The prompt contained a specific constraint identifying the region as Singapore (via the domestic bank account refund clause) and asked for specific comparisons regarding return windows and restocking fees for Volume orders. Agent B correctly retrieved the specific data for this region (7 days, 25% fee for volume orders) and correctly identified that Prescription inserts must be returned online/via pickup rather than in-store. Agent A failed to provide the specific volume numbers (offering only vague warnings) and incorrectly stated that Prescription inserts are 'non-returnable to Apple'. Agent B is the winner for providing the requested details, although it hallucinated a 10% fee for standard items and mislabeled the citation as India.

Evolution step

Determining Next Step...

WINNER is B. Targeting Loser Failure: WIDE.

Action: Wide+1 (Increase Context Width)

GPT-5.1

OpenAI

24.5s

ZEISS Optical Inserts are treated differently from standard Apple hardware and from “volume” purchases under the Apple Consumer Store policy for the region whose refunds are remitted only to a domestic bank account in the payor’s name.[1] **Return locations – Prescription vs Readers** - **ZEISS Optical Inserts – Readers**: These may be returned to Apple within the standard return period. Returns must be made in the **same country/region and channel of purchase** (e.g., the local Apple Online Store or an Apple Retail Store in that country).[1][2] - **ZEISS Optical Inserts – Prescription**: These are **custom‑made and non‑returnable to Apple** for change‑of‑mind. Any permissible return or exchange (e.g., due to prescription or manufacturing issues) is handled **directly with ZEISS**, under ZEISS’s own terms, not through Apple Stores.[2] **Return window and fees – ZEISS vs Volume purchases** - **ZEISS Readers Inserts**: Follow the standard Apple return window (typically **14 calendar days** from shipment or pickup) with **no restocking fee** when returned in original condition, in the same country/region.[1][2] - **ZEISS Prescription Inserts**: **No Apple change‑of‑mind return window**; effectively excluded from Apple’s 14‑day returns and not subject to Apple restocking fees because Apple does not accept returns.[2] - **Volume orders (more than 4 of the same item in one transaction)**: These are generally **not eligible for the standard 14‑day return**; Apple reserves the right to **refuse returns or charge a restocking fee** (often up to a stated percentage) on such “volume” purchases.[1][3] Thus, volume orders face stricter return eligibility and potential restocking charges compared with ZEISS Readers inserts. --- ## References [1] Apple Online Store – Consumer Sales Policies, regional return & refund section (domestic bank account refund condition). [2] Apple Vision Pro and ZEISS Optical Inserts product and support pages, return/eligibility terms. [3] Apple Online Store – “Sales to End Users Only” / “Quantity Limits” / “Returns for volume purchases” clauses.

o3

OpenAI

6.7s

Prescription ZEISS Optical Inserts must be returned only from the original street address to which they were delivered; they cannot be taken to an Apple Store or shipped from any other location. Reader ZEISS Optical Inserts, by contrast, may be returned at any Apple Store or by carrier pickup/any shipping point within the country. Both kinds of optical inserts must be returned within 14 calendar days of the invoice date and are subject to a 10 % restocking fee [1]. For purchases classified as “Volume” (an aggregate of more than four units in one order), Apple’s Consumer Store policy shortens the return window to 7 calendar days and imposes a higher 25 % restocking fee on any approved return. Volume items must be sent back through the same channel used for delivery; store-front returns are not accepted [2]. Thus, compared with volume orders, ZEISS Optical Inserts enjoy twice the time (14 vs 7 days) and a lower restocking charge (10 % vs 25 %). Within inserts themselves, “Prescription” pieces face the stricter rule of being returnable only from the original delivery address, whereas “Readers” can be returned at any domestic Apple Store or shipping location. ## References 1. Apple Consumer Store Sales Policy – India: Vision Pro Accessories/ZEISS Optical Inserts section (accessed 14 Dec 2025). 2. Apple Consumer Store Sales Policy – India: Volume Purchase Returns section (accessed 14 Dec 2025).